Privacy Policy

Ofetech Logistic ("Ofetech," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ofetechlogistic.com or use our delivery platform services.

1. Information We Collect

We may collect the following types of information:

• Account information: Name, email address, phone number, and company name when you register as a shipper or driver.
• Driver information: Driver's license, vehicle information, proof of insurance, and driving record for driver onboarding.
• Delivery information: Pickup and drop-off addresses, package type, and delivery notes.
• Payment information: Billing details processed securely through our payment providers. We do not store full card numbers.
• Location data: GPS location data from drivers during active deliveries for real-time tracking.
• Usage data: Pages visited, time on site, browser type, and IP address collected automatically.
• Communications: Messages you send us via email or support channels.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our delivery platform
• Match shippers with available drivers
• Enable real-time shipment tracking
• Process payments and payouts
• Verify driver eligibility and vehicle compliance
• Send transactional emails (delivery confirmations, account notifications)
• Respond to support requests and inquiries
• Comply with legal obligations
• Detect and prevent fraud or misuse

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Drivers and shippers: Limited contact and delivery information shared between matched parties to complete a delivery.
• Service providers: Third-party vendors (e.g., payment processors, cloud hosting, analytics) who assist in operating our platform. These providers are contractually required to protect your data.
• Legal authorities: When required by law, court order, or to protect the rights and safety of Ofetech and its users.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at info@ofetechlogistic.com. We may retain certain information as required by law or for legitimate business purposes.

5. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our site. These may include:

• Essential cookies: Required for the platform to function.
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics).

You can control cookie preferences through your browser settings. Disabling cookies may affect platform functionality.

6. Data Security

We implement industry-standard security measures including HTTPS encryption, secure data storage, and access controls to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights including:

• Access to the personal data we hold about you
• Correction of inaccurate data
• Deletion of your personal data
• Objection to or restriction of certain processing
• Data portability

To exercise any of these rights, contact us at info@ofetechlogistic.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Ofetech Logistic
Raleigh, North Carolina
Email: info@ofetechlogistic.com